Posted on 11th June 2025 at 14:33
This content will be shown in the summary on the main blog page. Click on this text to edit it.
QUALITY POLICY NDA
NDA Consulting Limited has established this quality policy to be consistent with the purpose and context of our organisation. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable customers’, regulatory and legislative requirements as well as our commitment to continually improve our management system.
Customer focus: Our main Quality Objective is to continually strive to deliver 100% client satisfaction. As an organisation, we have made a commitment to understand our current and future customers’ needs; meet their requirements and strive to exceed their expectations. We will also seek to facilitate efficient and effective controlled environments which support and enhance our clients’ operations.
Leadership: Our Top Management have committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives. To promote a culture of quality assurance for the Company’s systems and processes, under the direction of the Managing Director.
Engagement of people: As an organisation, we recognise that people are the essence of any good business and that their full involvement enables their abilities to be used for our benefit. The Managing Director provides all the necessary and relevant resources to enable the staff to carry out their roles in a professional manner and within a safe environment. The people who work for NDA Consulting Ltd have been employed on their ability to do their respective employment role and their willingness to immerse themselves in the organisational knowledge and culture, taking opportunities to develop themselves and others, as appropriate
Process approach: As an organisation, we understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.
Improvement: Our commitment to quality applies to all aspects of the business as we develop a quality culture of continuous improvement throughout the company, our suppliers and partners. We have committed to achieving continual improvement across all aspects of our quality management system; it is one of our main annual objectives.
Evidence-based decision making: As an organisation, we have committed to only make decisions relating to our QMS following an analysis of relevant data and information. We are always looking at how we can do things better and obtaining feedback and client retention is essential to understanding how we can do this
Relationship management: We recognise that an organisation and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.
Our policy is also to meet the requirements of other interested parties and to address our social, environmental, charitable, regulatory and legislative responsibilities.
We have produced quality objectives which relate to this policy and they can be found in document 6.1 Quality Objectives.
This policy is available/communicated to all interested parties as well as being made available to the wider community through publication on our Website, Company Noticeboard and Intranet.
